Faq

No, you can place the order directly without signing up for ibtida. But if you want to make a shopping spree easy for you you can register with us to stay updated about about exciting news and keep track of your order.

Your personal information is kept confidential as you are in secure hands.

Your convenience is our top priority. With our Cash On Delivery (COD) and online payment services, we make buying easier for you. Our secure payment systems accept MasterCard and VISA. The good news is you can make your payment via Jazzcash and Easypaisa. All your details and your data will be securely transmitted from end-to-end via SSL encryption

Please make sure to make a quick checkout if you want to grab the hot favourite of yours. Due to products in high demand, sometimes someone else buys the product while you just add that to the cart. If this ever happens to you, you can revisit the site to check for restocking.

Ibtida takes care of your package and prevents it from any accidental damage. Make sure to check the parcel before signing off for your order. If you feel the seal is broken do not accept the order.

We value our customers. Therefore, we have a seven-day return or exchange policy.

Yes, within 24 hours of placing your order, you can change or cancel it. You can edit your billing and shipping information and change the size within 24 hours.

You receive your dress code right after you place the order. But in rare cases, if you don’t receive the dress code, contact customer service. They will send you the dress code in a while.

Once your order gets dispatched, you will get an email with your tracking ID. From there you can keep track of your order.